SaaS Services

Feasibility, selection, architecture, build, test and operate - 24 x 7 globally - ICM provides a fully comprehensive service

Feasibility Analysis

ICM SaaS analysts will work with your team to establish the feasibility and suitability of implementing a SaaS solution. The analysis will identify the key drivers, and recommend a solution based on an ROI model that is aligned to your enterprise objectives.

Architectural Services

ICM architects in partnership with your enterprise team will develop a comprehensive architectural blueprint that will ensure that any buy or build solution is secure, scalable, and performant, while being easily extensible to support changing business needs going forward.

Development Services

ICM has a team of highly skilled technical practitioners who are experts at each tier of the development stack, Database, Application Objects, Integration, UI, Infrastructure, Security and Mobile.

Quality Assurance

ICM QA analysts will comprehensively plan and test your SaaS deployment to achieve a zero-defect deliverable. The ICM QA team has vast experience ranging from manual UI testing, through automated regression and integration testing, up to sophisticated load and stress testing.

Programme Management

ICM operates a comprehensive global program\project management framework. ICM project managers are skilled specialist who can manage stakeholder interests, change control, resource allocation and ensure all milestones are achieved within Budget and schedule

Operate - 24 x 7

ICM can host and operate your Service on a global 24 x 7 basis. ICM operates a premium grade SaaS administration and support infrastructure to ensure your mission critical SaaS platform is healthy and available 24 x 7 x 365.


  • SOA Implementation
  • Patterns Paradigm
  • Test Driven Development
  • Continuous Integration
  • BizUnit Automation
  • Agile\Waterfall Hybrids
  • PMI Methodologies
  • Microsoft .Net 4.0
  • SQL Server
  • BizTalk Server
  • Windows (64-bit)
  • Microsoft ForeFront
  • Microsoft SCOM
  • WCF
  • IIS
  • Microsoft MQ
  • IBM WebSphere MQ
  • JQuery\AJAX
  • DHTML\JavaScript
  • Mobile Platforms
  • VMware ESX Virtualisation
  • Juniper Appliances
  • Data Center Management
  • 24 x 7 Support (1st,2nd,3rd line)
  • Private Cloud Infrastructure
  • Global Connectivity